Contact

We answer within two business days.

Email: hi@creativefactory.tr

One inbox covers everything: bugs, billing questions, feedback, and privacy requests.

Help us help you

A short message is fine. These three details make it much faster:

What happened: what you tapped, what you expected, what you saw instead.
Your setup: iPhone model and iOS version (Settings → General → About).
A screenshot, if the problem is visible.

Before you write

Purchase, trial, or cancellation trouble: the steps on the support page solve most of it.
Refund requests go through Apple at reportaproblem.apple.com; we cannot issue them ourselves.
Privacy questions are answered in the Privacy Policy (short version: your data never leaves your phone, so there is nothing on our side to delete).

What not to send

Your journal entries, pledge history, and streak data live only on your device. Do not email anything you would rather keep private; we have no way to see it and no need to receive it.